540-434-8546

PRIVACY POLICY & SECURITY

Shen-Valley Band Instrument Service, Inc. values your business and respects your right to privacy. The information we collect is used to process your order and to enhance your shopping experience. We take measures to ensure that the sensitive information our customers provide is secure. We do not sell or share your information with third parties.

Your Account

You do not need an account to view our web site but you will be asked to create an account prior to checkout. You will be asked to provide us with your name, address, email address, phone number and credit card information. In addition, if you select school delivery, you will be required to provide your childs name, as well as the school they attend. The financial information you provide to us will only be used for billing purposes.

Rentals and other revolving charge accounts are treated as extension of credit which requires certain valid forms of identification to protect our customers and prevent fraud and unauthorized transactions.

Right to Contact Users

Shen-Valley Band Instrument Service, Inc. reserves the right to contact users of its' web site who have provided email addresses to notify customers of account updates, special promotions, new product lines or any products or services that we think would be of interest to you. If you would like to opt out please notify us.

Secured Servers

The information you provide via online applications and forms is protected by Secure Socket Layer (SSL) and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. The same technology is used to secure our in store database. Credit card numbers and other sensitive information is immediately unavailable to view after your order has been processed. The information you provide in the store is also physically safeguarded and securely stored. This information is only accessible to authorized employees.

Terms and Modification to Privacy Policy

By using our website you are agreeing to our Privacy Policy. Shen-Valley Band Instrument Service, Inc. reserves the right to modify this policy as needed. We will post those changes on this page. You are responsible for reviewing the Privacy Policy periodically to ensure that you are aware of any changes.

Links to and from Other Websites

This Privacy Policy applies only to our web site and does not apply to any third party websites that are accessible through the Shen-Valley Band Instrument Service, Inc. web site.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

144 N Liberty St
Harrisonburg, VA  22802
United States
customerservice@shenvalleyband.com
540.434.8546

This policy was last modified on 04.07.2016

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